For mat classes, you’re welcome to bring your own mat if you prefer.
We do not require it, and studio mats are available for you to use. If you choose to bring your own, we kindly ask that you place the unused studio mat in the designated mat storage area to keep the room organized and flowing.

We do require all members to bring a full-sized sweat towel—even if you bring your own mat—for both safety and sanitary purposes. If you forget your towel, you can purchase one in our studio lobby through your MuseBody app.

Disclaimer: MuseBody is not a medical provider, and our team members are not medical professionals. The information in this section is provided for general educational purposes only and is not medical advice. Please consult a qualified healthcare provider regarding your individual circumstances.

If you are pregnant, you must speak with your doctor or midwife and obtain their permission in writing before attending any MuseBody class. Please email your written clearance to admin@musebodycollective.com. We are unable to book or admit you to class until we have received it.

Why we require this: healthcare authorities, including the American College of Obstetricians and Gynecologists (ACOG), generally recommend that pregnant women avoid "hot" fitness classes such as hot yoga or hot Pilates. Raising maternal core body temperature (hyperthermia), particularly in the first trimester, has been linked in published research to an increased risk of neural tube defects (Milunsky et al., JAMA, 1992; Chambers, Birth Defects Research Part A, 2006).

There is also very limited research on red and near-infrared light exposure during pregnancy, so its safety has not been established.

We are not medical professionals and cannot provide individualized medical advice. Please also review "Are there health conditions that make heat or red light unsafe for me?" below.

We’re honored you’re starting your journey with us! Since driving REAL results is the goal, our workouts are HARD. If you’re new to our studio, We encourage modification in line with the movements and format that our instructors are teaching to keep the energy in the room unified, and all bodies safe from collision. Each movement can be adapted to decrease intensity(removing bands/ weights/ depth of movement) and we encourage you to do your best to focus on form first.

If movement is new to you, give us a heads-up, and our instructors will ensure you’re set up for success. Our “Introductory Offer for New Clients” is generally a great place to start. Need recommendations? Send us an email at admin@musebodycollective.com.

There are two ways to book and manage your schedule. On our website atwww.musebodycollective.com or on your personalized app which can be downloaded in the apple store. In our opinion, It’s easiest to manage your schedule through our app. On the app homepage, you’ll see all your upcoming classes. To cancel, hit ‘view’ and then ‘Cancel Reservation’. Alternatively, sign in through ‘My Account’ at the top of our website. Once signed in, navigate to the ‘bookings’ tab to view all past and upcoming reservations.

To cancel your membership, please email us at admin@musebodycollective.com.

At MuseBody, we value our members and the community we create together. While memberships are contractual, we understand that life changes. Contracts allow us to offer discounted rates; however, members may cancel their contract at a prorated month-to-month (MTM) fee for the months they have already used.

If you purchased your membership during a pre-sale, we will honor the MTM rate in effect at the time of your pre-sale purchase.

Members with a term membership (e.g., 12-month, 6-month, 3-month) may freeze their membership for non-medical reasons for up to four weeks per calendar year. The minimum freeze period is two consecutive weeks, at a charge rate of $20 per week. An additional two-week freeze within the same calendar year is available for a $50 fee.

Military Member: If at any time during the term of your agreement, you are deployed or assigned to active duty, MuseBody will allow you to cancel your membership, or freeze indefinitely if you prefer to hold onto your contract rate.  You will need to provide proof of deployment or assignment detailing your absence and the applicable time period. 

All class packs (except for the Intro Offer) have a 90 day expiry and cannot be frozen. 

We strive to accommodate our members where possible. Please email us if you have any questions or require special accommodation. 

Memberships and class packs activate on the date of your purchase. 

Yes, our introductory offers change from time to time so please visit our website www.musebodycollective.com to see our current offerings.

Yes, we do! In order to receive your unique discount code, e-mail us at admin@musebodycollective.com. We kindly ask for a valid form of veteran identification to keep on file. Our Veteran Discount is 10% off any of our services. This discount is non transferable. Veteran discounts can’t be combined with other promotional offers. 

We have a water filling station and encourage you to bring your own water bottle. If you forget yours, we sell water bottles and other electrolyte supporting beverages in our lobby. Purchases can be made directly through your app. There is also a water fountain behind our space (towards the rear parking lot). to find this, exit through one of the rear two doors marked exit, then through the additional corridor to the exterior. Turn left, and you will find the water fountains on the wall to your left.

We do not have showers. We do however have a changing room adjacent to our wellness and recovery space. Sweat Towels are sold in the lobby. 

Our schedule is posted to book two weeks in advance. Contract members are granted access to book as early as two weeks and 1 day.

At MuseBody, we’re all about the vibes—the energy, the connection, and the human experience that makes every class unique. Our instructors are real people with lives, schedules, and occasional surprises. We reserve the right to adjust instructors, class types, or other details as needed.

These shifts are part of what keeps our studio dynamic and authentic, and we do this to honor their dedication and presence. We appreciate your understanding as we continue creating the best possible experience for everyone in the room.

Disclaimer: MuseBody is not a medical provider, and our team members are not medical professionals. The information in this section is provided for general educational purposes only and is not medical advice. Please consult a qualified healthcare provider regarding your individual circumstances.

Our heated classes use Far-Infrared (FIR) heat, and our studio uses Red Light and Near-Infrared (NIR) light technology. These are gentle and non-invasive, but they are not right for everyone. Published research has identified conditions in which they may be unsafe or require medical guidance first. This list is not exhaustive and is not medical advice.

FAR-INFRARED HEAT / HEATED CLASSES

• Pregnancy: elevated core body temperature in early pregnancy has been linked to an increased risk of neural tube defects [1, 2]. Written doctor clearance is required (see our pregnancy policy above).

• Heart conditions: including unstable angina, recent heart attack, severe aortic stenosis, and uncontrolled high or low blood pressure [3, 4].

• Multiple sclerosis and other heat-sensitive neurological conditions: heat can temporarily worsen symptoms [5].

• Men trying to conceive: regular heat exposure has been shown to temporarily reduce sperm production [6].

• Fever, acute illness, dehydration, or alcohol or recreational drug use before or during class [3, 7].

• Medications that affect blood pressure, heart rate, sweating, or heat tolerance (e.g., diuretics, beta-blockers, some psychiatric medications). Check with your doctor or pharmacist [3].

• Recent surgery, acute injury, or an actively inflamed or bleeding area: get medical clearance first.

RED LIGHT & NEAR-INFRARED LIGHT (PHOTOBIOMODULATION)

• Active cancer, or exposure over a known or suspected tumor: research on red/near-infrared light and cancer is still evolving and mixed. Get clearance from your oncologist [8].

• Photosensitivity: including photosensitizing medications (e.g., certain antibiotics, retinoids, some diuretics, St. John's Wort) and light-sensitive conditions such as lupus or porphyria [9].

• Seizure disorders, especially photosensitive epilepsy: flashing or pulsed light can trigger seizures in susceptible people [10].

• Eye safety: never stare directly into the light panels.

• Pregnancy: safety data are insufficient (see our pregnancy policy above).

If any of these apply to you, or if you are unsure, please consult your doctor before booking.

REFERENCES

[1] Milunsky A, et al. Maternal heat exposure and neural tube defects. JAMA. 1992;268(7):882-885.
[2] Chambers CD. Risks of hyperthermia associated with hot tub or spa use by pregnant women. Birth Defects Res A Clin Mol Teratol. 2006.
[3] Kukkonen-Harjula K, Kauppinen K. Health effects and risks of sauna bathing. Int J Circumpolar Health. 2006;65(3):195-205.
[4] Laukkanen JA, Laukkanen T, Kunutsor SK. Cardiovascular and other health benefits of sauna bathing: a review of the evidence. Mayo Clin Proc. 2018;93(8):1111-1121.
[5] Davis SL, et al. Thermoregulation in multiple sclerosis. J Appl Physiol. 2010;109(5):1531-1537.
[6] Garolla A, et al. Seminal and molecular evidence that sauna exposure affects human spermatogenesis. Hum Reprod. 2013;28(4):877-885.
[7] Hussain J, Cohen M. Clinical effects of regular dry sauna bathing: a systematic review. Evid Based Complement Alternat Med. 2018;2018:1857413.
[8] Hamblin MR, Nelson ST, Strahan JR. Photobiomodulation and cancer: what is the truth? Photomed Laser Surg. 2018;36(5):241-245.
[9] Blakely KM, Drucker AM, Rosen CF. Drug-induced photosensitivity: an update. Drug Saf. 2019;42(7):827-847.
[10] Fisher RS, et al. Photic- and pattern-induced seizures: a review for the Epilepsy Foundation of America Working Group. Epilepsia. 2005;46(9):1426-1441.